Contact Actions

What actions can I perform from the contact card?

Each contact card provides quick actions:

• Message – Start or continue a WhatsApp conversation

• View – Open the full Contact Profile

• More – Access additional contact options

These actions are designed to minimize navigation and speed up daily operations.

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Why Contacts Matter in Samwad

Why is proper contact management important?

The Contacts module directly impacts:

• Message delivery success

• Campaign performance

• WhatsApp account health

• Customer experience

By clearly showing eligibility, activity, and recommended actions, Samwad ensures businesses communicate responsibly and at scale.