Contact Actions

What actions can I perform from the contact card?

Each contact card provides quick actions:

  • Message – Start or continue a WhatsApp conversation

  • View – Open the full Contact Profile

  • More – Access additional contact options

These actions are designed to minimize navigation and speed up daily operations.


Why Contacts Matter in Samwad

Why is proper contact management important?

The Contacts module directly impacts:

  • Message delivery success

  • Campaign performance

  • WhatsApp account health

  • Customer experience

By clearly showing eligibility, activity, and recommended actions, Samwad ensures businesses communicate responsibly and at scale.

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