> For the complete documentation index, see [llms.txt](https://samwad.gitbook.io/samwad.tech-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://samwad.gitbook.io/samwad.tech-documentation/samwad-contact-management/contact-actions.md).

# Contact Actions

### What actions can I perform from the contact card?

Each contact card provides quick actions:

* **Message** – Start or continue a WhatsApp conversation
* **View** – Open the full Contact Profile
* **More** – Access additional contact options

These actions are designed to minimize navigation and speed up daily operations.

***

## Why Contacts Matter in Samwad

### Why is proper contact management important?

The Contacts module directly impacts:

* Message delivery success
* Campaign performance
* WhatsApp account health
* Customer experience

By clearly showing eligibility, activity, and recommended actions, Samwad ensures businesses communicate responsibly and at scale.