The SAGE timeline displays important events related to a contact, such as:
When the contact was created
How the contact was added
Last activity or response
Current messaging status
This provides quick context before taking any action.
SAGE next action suggests the most relevant action to take for a contact, such as:
Sending a welcome message
Adding missing details
Initiating engagement
These suggestions help teams communicate at the right moment instead of guessing.
Last updated 1 month ago