SAMWAD Dashboard Features
The left sidebar allows quick access to various features and tools:
Chat: Manage customer conversations directly through WhatsApp.
Campaigns: Create, manage, and monitor marketing campaigns.
Customer Journeys: Configure automated workflows for customer journeys.
Bots: Set up and configure chatbot responses for automated interactions.
Agents: Manage team members handling customer support and campaigns.
Web Widget: Integrate WhatsApp chat widgets into your website.
Contacts: Manage your contact list and customer details.
Templates: Create, edit, and submit WhatsApp message templates for approval.
API: Access API configurations for advanced integrations.
Apps: Manage third-party app integrations.
Catalogue Manager Status: Manage product or service catalogs shared via WhatsApp.
Plan: View and manage subscription details or upgrade plans.
Your WA Profile: Access information about your WhatsApp Business API profile.
WhatsApp Support: Reach out to WhatsApp support resources for assistance.
Advanced features: Flows + catalogues + payments
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