> For the complete documentation index, see [llms.txt](https://samwad.gitbook.io/samwad.tech-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://samwad.gitbook.io/samwad.tech-documentation/samwad-dashboard-features.md).

# SAMWAD Dashboard Features

The **Samwad Dashboard Features** section provides access to all the core modules required to manage WhatsApp communication using the Samwad platform. These features cover the complete lifecycle of business messaging—from receiving customer messages to sending broadcasts, managing templates, automating conversations, and integrating external systems.

### Dashboard Features List

The Samwad Dashboard includes the following core features:

* **Chat** – Manage real-time WhatsApp conversations with customers.
* **Campaigns** – Send broadcast messages using approved templates.
* **Contacts** – Maintain and manage the WhatsApp contact database.
* **Templates** – Create and manage WhatsApp message templates.
* **Agents** – Add and manage support agents and roles.
* **Bot Manager** – Automate conversations using chatbots.
* **Web Widget** – Enable WhatsApp chat directly from your website.
* **API** – Integrate WhatsApp messaging with external systems.
* **Apps** – Connect third-party tools and services.
* **Plan** – View subscription and message usage details.
* **WhatsApp Support** – Access support resources and platform updates.