Comparison and Transition
Difference between WhatsApp Business API and WhatsApp Apps?
WhatsApp Apps (WhatsApp Business App and WhatsApp App) are suitable for small businesses. WhatsApp Business API, on the other hand, is designed for medium, growing, and large businesses that need automation and scalable customer support, such as chatbots, automated payment reminders, delivery updates, and the ability to broadcast messages to unlimited users.
How to procure WhatsApp Business API?
To apply for WhatsApp Business API with Samwad, you’ll need:
A mobile number: The number shouldn’t be registered on WhatsApp Apps. If it's registered, you'll need to delete the WhatsApp account first.
A verified Facebook Business Manager ID: Although you can apply without Facebook verification, you’ll have limited access to the API. For unrestricted access, get your Facebook Business Manager verified.
A business website: Your website must include your business name in the footer.
Can WhatsApp Business API and App be on the same phone number?
No. A number can only be registered for WhatsApp Apps or WhatsApp Business API, not both.
How to transition between WhatsApp App and WhatsApp Business API?
To transition from WhatsApp App to WhatsApp Business API:
Delete your WhatsApp App account.
Apply for WhatsApp Business API on the same number.
Once you upgrade to WhatsApp Business API, you cannot downgrade back to WhatsApp App.
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