WhatsApp Business API Requirements

What are the prerequisites to apply for WhatsApp Business API?

1. A verified Facebook Business Manager ID (recommended for unrestricted access).

2. A business website with all the necessary business details.

3. A fresh phone number not registered on any WhatsApp App.

How to apply for WhatsApp Business API?

You can apply through Samwad by filling out the WhatsApp Business API application form, providing your business details.

Phone Number Rules to Apply for WhatsApp Business API

Are international phone numbers accepted for WhatsApp Business API?

Yes, international phone numbers are accepted if Facebook allows WhatsApp Business API in the respective country.

Can I change the phone number anytime for my WhatsApp Business API?

No, once a number is registered with WhatsApp Business API, you cannot change it. If you need to change the number, you must apply for a new WhatsApp Business API account.

Can I register the WhatsApp Business API number on WhatsApp Apps?

No, once a number is registered with WhatsApp Business API, it cannot be used with WhatsApp Apps.

Can I use multiple WhatsApp Business API clients on a single phone number?

No, a single number can only be used with one WhatsApp Business API client. However, you can apply for multiple WhatsApp Business API clients for different departments within your business.

Can 1-800 and toll-free numbers be used for WhatsApp Business API?

Yes, but they typically require adjustments to the IVR system to accept the registration call. You can create exceptions in the IVR tree to allow the registration call.