What is the Contacts section in Samwad?
The Contacts section is the central place where all WhatsApp users associated with your business are stored and managed. It serves as the foundation for chats, campaigns, automation, and analytics.
Every contact in Samwad maintains:
Identity details (name, phone number, country)
Messaging eligibility status
Group and segmentation data
Activity and interaction history
SAGE-powered insights and recommendations
Last updated 1 month ago