> For the complete documentation index, see [llms.txt](https://samwad.gitbook.io/samwad.tech-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://samwad.gitbook.io/samwad.tech-documentation/samwad-contact-management/groups.md).

# Groups

### What are Groups in Samwad?

**Groups** allow you to organize contacts into reusable segments for campaigns, automation, and analytics. A group represents a logical collection of contacts—such as leads, customers, or event attendees—that can be reused across different workflows.

Groups help you:

* Target the right audience
* Avoid sending messages to the wrong users
* Maintain clean, manageable contact segmentation

<figure><img src="/files/nUeT7bRn5dHadHuiYpqd" alt=""><figcaption></figcaption></figure>

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### How do I view and manage groups in Samwad?

To access Groups:

1. Go to **Audience → Groups**
2. You’ll see all existing groups displayed as cards

Each group card shows:

* Group name
* Total number of contacts in the group
* Actions to manage the group

This page acts as the central place to create, clean, and optimize audience segments.

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### How do I create a new group?

You can create a group directly from the Groups page.

Steps:

1. Enter a name in the **New group name** field
2. Click **Create group**

The group is instantly created and ready to receive contacts.\
Groups can later be assigned to contacts manually, via import, or through automation.

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### How do I search and filter groups?

The Groups page provides tools to quickly find specific groups.

You can:

* Search groups by name using the **Search groups** field
* Filter groups using:
  * **All groups**
  * **With contacts**
  * **Empty groups**

These filters help you identify unused or inactive groups and keep your segmentation clean.

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### How do I edit or delete a group?

Each group card provides management actions:

* **Edit** – Rename the group
* **Remove** – Delete the group (without deleting contacts)
* **Remove + delete contacts** – Delete the group and permanently delete all contacts inside it

These actions give you full control over group lifecycle and cleanup.

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### What does “Check unique numbers” mean?

The **Check** option under a group allows you to identify duplicate phone numbers across contacts.

This helps:

* Prevent duplicate messaging
* Improve delivery performance
* Maintain a clean contact database

Running this check is recommended before large campaigns.