Bot Manager

Enable users to create and manage different types of bots for automated communication.

1. Bots Management:

   • A list of existing bots with columns like "Name," "Type," and "Actions."

   • Actions include:

     • Analytics: Analyze the bot's performance or activity.

     • Deactivate: Temporarily disable the bot.

     • Delete: Permanently remove the bot.

   • Two buttons are available for creating new bots:

     • Create Template-Based Bot

     • Create Message Bot

1. Creating a Template-Based Bot:

   • Requires the following inputs:

     • Bot Name: A unique name for the bot.

     • Template: The pre-defined template to use for bot responses.

     • Reply Type: Configurable as "Reply bot: On exact match."

     • Trigger: The condition that activates the bot (e.g., keywords or events).

   • Includes an Apply button to save the bot configuration.

2. Creating a New Text Bot:

• Additional configuration options:

  • Reply Text: The message that the bot will send, with support for dynamic fields like {name} or {email}.

  • Reply Type: Options for trigger types.

  • Trigger: Keywords or conditions that activate the bot.

  • Optional fields:

    • Header: Custom text at the beginning of the bot's message.

    • Footer: Custom text at the end of the bot's message.

• Option 1: Bot with Reply Buttons:

• Configure up to five reply buttons, each with:

  • Button name.

  • Button ID (optional).

  • Useful for quick replies or pre-defined options.

• Option 2: Bot with Button Link - CTA URL:

• Configure buttons with:

  • Button name.

  • Button link (URL for the call-to-action)